If the game freezes, kicks you out, or you simply quit the game during a bet, you should know that there is a high probability that the calculation of your last activity will be taken into account and the settlement will be completed.

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​If you encounter any issues while playing the game, our dedicated support team is here to assist you. To ensure that your inquiry is processed promptly and efficiently, please follow the steps below:
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1. Please contact us via the chat to describe in detail any issues you experienced during the game 💬
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2. To better understand the issue, please provide a screenshot of the error in the game 📸
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3. We will provide a solution to your request within 5 business days ✅

​Screenshot example:

We appreciate your patience and thank you for your understanding. Our BetOne support team is here to help you in any way we can and we strive to make your gaming experience as smooth and enjoyable as possible. 🤗 🧡
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