The user ID is a unique code automatically generated and assigned to each user after they register. We ask that you keep this unique number private and not share it with any third parties, except for the Betone team if necessary. 👩🏼‍💻

In some instances, we may need to ask for your user ID. In case this happens, please log into your profile and find the line containing your ID. Then, could you copy the entire line and send it to us.